There is much for Sutton to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the addressing of the authority’s financial challenges to date, the involvement and engagement of residents in key issues facing the borough and the enthusiastic and motivated staff that the authority has. Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, whilst the council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.
All of this demonstrates a good track record and an authority that is ambitious and wants things to get even better. The challenge as we see it is determining how much better the organisation wants to get and how quickly. We very much see the council as being at a crossroads – with a choice to make between ‘continual improvement’ or ‘step change’ and between being ‘increasingly good’ or becoming ‘great’. Becoming ‘great’ entails moving from being the ‘managers of a council’ to ‘place leaders’ and, in doing so, puts an emphasis on the council utilising its democratic mandate to secure the best possible outcomes for the people of Sutton.